Shipping•Contact•Guarantee

Please email inquiries and comments to:

customerserv [x] gentlepharmacy.com

Because spammers won't leave us alone, our e-mail address is not automated.
Please replace [x] with @ without spaces.

Orders for $99 and over (excluding shipping) qualify for 10% discount.

Your credit card is charged at the time of shipping.

Orders are shipped no later than the next business day.

Shipping - United States

Both First Class and Priority Mail® shipments are provided with USPS delivery confirmation.

First Class Mail:
1 bottle - $2.80
2 bottles - $2.95
3 bottles - $3.10

Priority Mail® - average delivery time 2 business days:
1 - 8 bottles - $6.45
9 - 24 bottles - $9.50

8.25% sales tax is added to orders shipped within Texas.

International Shipping - see below



Our guarantee: We are certain you will be satisfied with our product, but if you are not 100% satisfied for any reason (we would appreciate knowing your reason for dissatisfaction), return the product within 30 days to the address below for a full refund of the purchase price. Shipping cost is not refundable.

If you have any questions, comments or regarding a return, you may contact us at:

GP Laboratories
P.O. Box 29723
San Antonio, TX 78229-0723

(210) 421-4905 [ Mon - Fri 9AM-4PM EST ]

Fax: (775) 593-1907

Email: customerserv [x] gentlepharmacy.com

Because spammers won't leave us alone, our e-mail address is not automated.
Please replace [x] with @ without spaces.



International shipping

1 - 3 bottles: International First Class Mail $13.75
4 - 16 bottles: International First Class Mail $22.75

US Postal Service does not provide tracking for international mail.
Customs Form number provided in shipping confirmation email is for reference only.

We cannot ship to addresses in Canada.

It is the customer's responsibility to check the legal requirements for importation and use of supplements in their country.

In the event an order is returned for any reason to GP Laboratories, the shipping cost is not refundable.

CUSTOMS REGULATIONS:

International mail is subject to customs examination in the destination country.

Purchasers are responsible for their country's customs or taxes.
Customs regulations vary among countries; therefore, customers should check if they are allowed to import supplements from the US. Duties may be collected upon receiving the package and they are responsibility of the customer.

The purchaser assumes the risk of any products being confiscated by customs. In such case, GP Laboratories cannot assume that risk and cannot issue a refund.

In the event an order is returned to GP Laboratories by Customs, refund is limited to 75% of the purchase price. Shipping cost for such returned orders is not refundable.

IMPORT RESTRICTIONS

DHEA:

Australia - import solely for your own use. See Personal import scheme - Australian Government Department of Health and Aging (opens in new window).

No import of DHEA to the following countries:

Austria
Belgium
Canada
Canary Islands
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Luxembourg
Madeira Islands
Monaco
Netherlands
Portugal
San Marino
Spain
Sweden
Switzerland
United Kingdom

Progesterone:

Canada - no import.

Australia, United Kingdom - import solely for your own use.

For more information see the sites (open in new windows):

Australian Government Department of Health and Aging - Personal import scheme

United Kingdom - Natural Progesterone Information Service



Disclaimer - FDA Compliance Statement

Products and statements on gentlepharmacy.com website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. Consulting your health care professional is recommended before using these products.

Any links on this web site to other web sites are provided for your convenience only. We are not responsible for the content of those web sites and our inclusion of links does not imply any endorsement of the material on those web sites.